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Troubleshooting

Bundles​

No bundles at all. Check that bundling is on: Stock Inbox, or Bundle emails under Customize in the settings. Then check the label is in Bundled in the inbox in the left menu; every label of yours starts in Unbundled until you drag it up.

A label is in Bundled in the inbox but no bundle forms.

  • The label needs two or more emails in the inbox, unless Bundle single emails is on. Labeled mail that's archived doesn't count; open the label's page and move what you want into the inbox, or drag the label down and up again and answer Move to inbox.
  • Gmail must show the label in the message list (Settings → Labels → the label's show in message list). The extension bundles by the chip on the row.
  • Starred emails never bundle. That's by design.

A Gmail category won't bundle even though its page lists the mail. Set the category to show in Settings → Labels → Categories. Social, Updates, Forums and Promotions bundle only once Gmail draws their chip on the row. Purchases, Travel and Finance have no chip; turn them on under Customize → Bundles (Stock Inbox has them on). More in Gmail's categories.

An email is in the wrong bundle, or shows in two tabs in plain Gmail. Gmail gave it two categories. The extension picks one, in Inbox's order; see One bundle per email. To change where that sender goes, use Gmail's Move to tab on the email and say yes to future messages.

Everything lands in Updates or Forums. That's Gmail's classifier at work, not a setting of yours. Gmail's categories explains the three ways to steer it.

Purchases, Travel and Finance bundles disappeared. They depend on Gmail's internal list requests. If Google changes those, these three stop until the extension is updated; the browser console says so. Everything else keeps working.

Dragging between the sections​

I dragged a label up and nothing showed in the inbox. A bundle needs inbox mail. If you chose Cancel in the dialog, nothing moved, and the bundle fills with new mail only. Drag the label down and up again to get the dialog back.

The move stopped partway. A move stops after 5,000 conversations and says so; drag again to continue. If it stopped with "Couldn't finish", Gmail probably showed a list the extension didn't expect; open the label's page and use Gmail's select-all with Archive or Move to Inbox for the rest.

I want my mail back the way it was. The extension only archives (dragging down) and moves to inbox (dragging up); nothing is deleted or relabeled. Gmail's Undo reverses each step right after it happens. Later, the label's page lists all its mail, archived or not, and Gmail's own Move to Inbox puts back whatever you want.

I can't drag a nested label. Drag the label it's nested under; nested labels follow it. Labels under an Unbundled label never bundle and can't be dragged.

Everything else​

Dates are wrong, or groups look odd. The extension reads Gmail's dates in English. With Gmail in another language the grouping can be off.

Reminders don't show. The Reminders setting is "Reminder" only by default: the email to yourself needs the subject Reminder. Choose All to count every email you send yourself.

The speed dial is empty. It fills from your sent mail each time Gmail loads. Send an email, or wait for Gmail to finish loading, then hover the compose button again.

Gmail changed and something looks broken. Google updates Gmail's page often. Check for an extension update first; then report it (below) with a screenshot and your browser's name.

Getting help​